Author Topic: Can't Deactivate License On Computer  (Read 3118 times)

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Offline Robb63

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Can't Deactivate License On Computer
« on: December 22, 2014, 06:51:33 am »
So since it's Christmas week, I planned to work on some animation in the office today.

I went to deactivate my Pro license at home this morning, so I could activate it when I got work. I tried several times, but it kept telling me the "Deactivation had Failed"  >:( >:( >:( :'(

I understand, you won't let us run Keyshot on two different computer (even though many other companies do). That's fine; but if that is your policy, then you need a MUCH better license activation/deactivation procedure than you currently have!!!!
I've tried to do this a few times over the past year, and have always had some kind of an issue (not this same issue). It's never as easy a task as it should be.

Offline Rex

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Re: Can't Deactivate License On Computer
« Reply #1 on: December 22, 2014, 08:19:13 am »
Hey Robb63,

Please contact [email protected] and we can assist you from there.

Best regards,
Rex