Author Topic: Important question about upgrade  (Read 1498 times)

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Offline Arian Shamil

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Important question about upgrade
« on: May 29, 2014, 11:27:37 pm »
Hi!
I've a complet keyshot 4 license (keyshot 4 pro + animation purchased on early 2013 and VR add-on purchased on early 2014).
I've writed an email to [email protected] two day ago and writed PM but i didn't received any answer....
What I've to do to upgrade to Keyshot 5?
I've to pay something to upgrade or can i download Keyshot 5 and use it with my actual serial codes?
Please somebody answer me...
Thanks
« Last Edit: May 30, 2014, 07:36:21 am by Aripug »

thomasteger

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Re: Important question
« Reply #1 on: May 30, 2014, 06:07:00 am »
Please contact [email protected]

Offline Arian Shamil

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Re: Important question
« Reply #2 on: May 30, 2014, 06:19:26 am »
Thank you Thomas...I've already done...I've written a mail to them...I'm waiting for a reply

Offline Arian Shamil

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Re: Important question
« Reply #3 on: May 30, 2014, 06:29:20 am »
Sales replied to me and the cost to the upgrade (Pro+animation+VR) will be of 1395$....
I've just bought the VR-add on two months ago and now to upgrade my complete license i've to pay a quite big price...
Sincerely i'm few disappointed....
I'm a keyshot user and i LOVE it but i don't know if i'll upgrade it becuase i've spent 1000$ just two month ago for the VR add-on and now i've to spend another 1400$...
« Last Edit: May 30, 2014, 07:04:37 am by Aripug »

thomasteger

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Re: Important question about upgrade
« Reply #4 on: May 30, 2014, 03:58:23 pm »
It is my understanding that sales is working with you on the price.