Author Topic: Keyshot4_Creo64_2.1.exe Deleted by Symantec Endpoint Protection  (Read 2294 times)

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Offline idesignstuff

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Guys, just wanted to let you know that at my organization, Symantec Endpoint Protection is running on all computers, and it is automatically deleting the KS4 Creo64 plugin, saying that its criteria is "WS.Reputation.1" which appears to be a crowd-sourced reporting system they use. They say that there is "strong evidence" that this is malicious software. Pretty frustrating when I need the plugin to work today, and they have a 2-day turnaround to respond to me.

Offline KeyShot

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Re: Keyshot4_Creo64_2.1.exe Deleted by Symantec Endpoint Protection
« Reply #1 on: April 29, 2014, 02:21:39 pm »
We will take a look. We generally use code-signing for our code, so this should not normally be an issue.

-- Henrik

Offline idesignstuff

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Re: Keyshot4_Creo64_2.1.exe Deleted by Symantec Endpoint Protection
« Reply #2 on: May 21, 2014, 12:53:13 pm »
Thanks for checking into this. Looks like it's cleared now.