Author Topic: Crashes laptop with dual monitors  (Read 1939 times)

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Offline dburnett74

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Crashes laptop with dual monitors
« on: March 25, 2014, 06:12:33 am »
So not really sure what’s going on. I have a new MSI laptop and have not had any issues running keyshot on it, that is until I plug in an external monitor. For some reason when I have dual monitors or even just one monitor attached to the laptop, the second I try and apply a texture the laptop crashes. Any help would be amazing at this point.

thomasteger

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Re: Crashes laptop with dual monitors
« Reply #1 on: March 25, 2014, 06:24:17 am »
Are you getting the "blue screen of death"?

Offline dburnett74

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Re: Crashes laptop with dual monitors
« Reply #2 on: March 25, 2014, 07:05:55 am »
Yes, the second I try and drag a texture I get the blue screen of death, but like I said this only happens when an external monitor is plugged in.

thomasteger

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Re: Crashes laptop with dual monitors
« Reply #3 on: March 25, 2014, 07:34:12 am »
Something is fundamentally wrong on your machine then. This has nothing to do with KeyShot.

Offline dburnett74

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Re: Crashes laptop with dual monitors
« Reply #4 on: March 25, 2014, 07:37:59 am »
I would agree but Keyshot is the only program that has this problem. I am able to run KeyCreator, 3D Studio Max and all of the Adobe Creative with no issues.