Author Topic: Keyshot crashes then updating geometry since update  (Read 9602 times)

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Offline isucollateral

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Keyshot crashes then updating geometry since update
« on: August 02, 2013, 06:49:08 am »
Since the last update keyshot crashes everytime i try and update geometry on parts and assemblies resulting in me having to start from scratch every time.

very frustrating, does anyone have a solution for this?

Kind regards.

Chris Thomas (Design Engineer)

guest84672

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Re: Keyshot crashes then updating geometry since update
« Reply #1 on: August 02, 2013, 02:54:00 pm »
Is this through the plugin or when you re-import the model?

Offline Tofelo

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Re: Keyshot crashes then updating geometry since update
« Reply #2 on: August 08, 2013, 06:45:17 am »
The same problem appears here, it happens when I re-import models
(I don't have the plug-in as I work with Solidworks 2010)

Offline sameier

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Re: Keyshot crashes then updating geometry since update
« Reply #3 on: September 07, 2013, 05:25:33 pm »
Same here! Old version never crashed, new version did immediately after installation.
SW2013 and newest version of Keyshot I'm using at my work place.
We have switched to extensive Material template use and reimport models instead of updating.

Offline cadjockey

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Re: Keyshot crashes then updating geometry since update
« Reply #4 on: September 12, 2013, 02:05:41 am »
same here, any updates?

Offline KeyShot

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Re: Keyshot crashes then updating geometry since update
« Reply #5 on: September 12, 2013, 03:18:15 pm »
We have a beta of 4.2 that addresses some issues when importing and updating solidworks models. Contact [email protected] if you would like to test it.

Offline isucollateral

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Re: Keyshot crashes then updating geometry since update
« Reply #6 on: October 01, 2013, 06:30:08 am »
yes, its same problem everyone else is having. when i update geometry within keyshot it crashes and closes keyshot, its frustrating because everytime i make minor changes to models i have to set up the environment and materials/textures all over again.

i have over 1000 rendered images to produce before christmas for our companys new website and this is slowing me down greatly.

i need a solution asap, this never happened on version 4.0

Offline Chad Holton

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Re: Keyshot crashes then updating geometry since update
« Reply #7 on: October 01, 2013, 06:41:00 am »
yes, its same problem everyone else is having. when i update geometry within keyshot it crashes and closes keyshot, its frustrating because everytime i make minor changes to models i have to set up the environment and materials/textures all over again.

i have over 1000 rendered images to produce before christmas for our companys new website and this is slowing me down greatly.

i need a solution asap, this never happened on version 4.0

Are you using 4.1 or 4.2?

Offline isucollateral

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Re: Keyshot crashes then updating geometry since update
« Reply #8 on: October 01, 2013, 08:20:12 am »
Quote
Are you using 4.1 or 4.2?

4.1, theres no option to download 4.2 from the downloads page, i thought 4.2 was still in Beta?

Offline Chad Holton

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Re: Keyshot crashes then updating geometry since update
« Reply #9 on: October 01, 2013, 08:26:14 am »
Quote
Are you using 4.1 or 4.2?

4.1, theres no option to download 4.2 from the downloads page, i thought 4.2 was still in Beta?

Wanted to check and make sure. You have an option to try 4.2 BETA out if you like: http://keyshot.com/forum/index.php/topic,6747.msg31910.html#msg31910


Offline isucollateral

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Re: Keyshot crashes then updating geometry since update
« Reply #10 on: October 01, 2013, 08:42:19 am »
Thanks, will this replace my current keyshot version or will it run as a separate program?

Offline Chad Holton

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Re: Keyshot crashes then updating geometry since update
« Reply #11 on: October 01, 2013, 08:47:13 am »
It will install/run separately.

Offline isucollateral

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Re: Keyshot crashes then updating geometry since update
« Reply #12 on: October 04, 2013, 03:57:59 am »
4.2 beta lets me update geometry however it does not fix my import problem where it does not carry over the detail.

please see attached, you can see the dimples on the top of the lever in the SW model but in keyshot 1/3rd are missing?

How can i fix this?

Kind regards.

Offline maymay

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Re: Keyshot crashes then updating geometry since update
« Reply #13 on: October 04, 2013, 12:40:58 pm »
+1 (or -1?)
I have this issue as well.

Offline Jukkis

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Re: Keyshot crashes then updating geometry since update
« Reply #14 on: November 15, 2013, 05:50:28 am »
Yep. Update makes software to crash,