Author Topic: Web site/ Forum access  (Read 2450 times)

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Offline HaroldL

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Web site/ Forum access
« on: June 22, 2010, 10:11:43 pm »
Is anyone else having problems accessing the Keyshot web site? Lately when I visit the site or the forum it takes several moments to seconds for it to load. When it does, the formatting is missing and I have to reload the page. It has even given me  "Service Temporarily Unavailable" message on occasion, several times while creating this post. :o

I first started seeing this just after the v2.0 webinar was announced so I attributed it to forum traffic. But it seems to be pretty consistent now.

Offline KeyShot

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Re: Web site/ Forum access
« Reply #1 on: June 22, 2010, 10:56:19 pm »
We apologize for the inconvenience. We have seen a tremendous spike in web traffic after the KeyShot 2
announcement and our web host provider was not quite ready for this load. We are looking for ways to improve
the performance, and we hope to resolve this soon.

Offline Chad Holton

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Re: Web site/ Forum access
« Reply #2 on: June 23, 2010, 07:37:17 am »
I don't think it is Keyshot 2 causing the spike - I'm afraid the turkey slapper may be the culprit here... sorry.  :D


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Re: Web site/ Forum access
« Reply #3 on: June 23, 2010, 08:36:22 am »
Turkey Slapper 2?