Author Topic: strange ?  (Read 5533 times)

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Offline boogie

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strange ?
« on: June 08, 2010, 03:24:29 pm »
I can import iges files with 1.9 but 2 doesn't recognize the file, always error (mac version).

 ::)

Offline kenc

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Re: strange ?
« Reply #1 on: June 08, 2010, 09:14:12 pm »
Also having import problems with the new mac version. Keyshot2 won't open any of my STEP files generated by Alibre 12.x... files that open fine in 1.9.x

Also, Keyshot2 completely messes up any of my IGES files (exported from Alibre 12.x, which also opened fine with 1.9.x)

I'm sticking with 1.9.x for now...  
« Last Edit: June 09, 2010, 05:57:13 am by kenc »

guest84672

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Re: strange ?
« Reply #2 on: June 09, 2010, 04:44:52 pm »
If you go under the preferences and uncheck "Use new importers" you will get the old importers back.

Any files you can share would help tremendously. Please send to support@luxion.com.

Thanks, Thomas

Offline kenc

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Re: strange ?
« Reply #3 on: June 09, 2010, 06:41:26 pm »
"If you go under the preferences and uncheck "Use new importers" you will get the old importers back."

Nope. Now I just get a different error message. Every one of my IGES and STEP file imports are now met with:

"KeyShot discovered an error when importing this geometry. Please contact support@luxion.com"

Attached is a STEP file you can try. Opens fine in KS 1.9.x.




guest84672

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Re: strange ?
« Reply #4 on: June 10, 2010, 08:13:29 am »
Download again and install. We discovered a few missing libraries.

Thanks,
Thomas

Offline kenc

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Re: strange ?
« Reply #5 on: June 11, 2010, 11:02:32 am »
Download again and install. We discovered a few missing libraries.

Beauty, that fixed it for me.

On a related note, is there a reason KS2 trial isn't saving preferences? Every time I start the KS2 trial, I have to go back into Preferences -> Importers and uncheck Use New Importers (beta).

Ken.

Offline JTrusty

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Re: strange ?
« Reply #6 on: June 11, 2010, 11:12:29 am »
Quote
Every time I start the KS2 trial, I have to go back into Preferences -> Importers and uncheck Use New Importers (beta).

I don't think that problem is isolated to just the trial. I have the same issue with the full V2.0 Pro. :-\

guest84672

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Re: strange ?
« Reply #7 on: June 11, 2010, 04:16:24 pm »
Yep - I noticed that some preferences don't get saved. Not all of them, though.