Author Topic: KS 3.2.36 Freezing on Startup  (Read 1907 times)

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Offline swashbuckler

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KS 3.2.36 Freezing on Startup
« on: July 17, 2012, 04:34:10 am »
Hello,

I am unable to start KeyShot up, it gives me this frozen screen.

I uninstalled the software, then reinstalled it using the most current version. It still gives me the same problem, and I cannot use the software at all. My only option is to stop the process, then restart the computer (sometimes works).

Any ideas?

Offline Rex

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Re: KS 3.2.36 Freezing on Startup
« Reply #1 on: July 17, 2012, 11:28:01 am »
Swashbuckler,

Can you please submit a ticket to http://keyshot.com/help/

Thanks