Author Topic: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC  (Read 6234 times)

0 Members and 1 Guest are viewing this topic.

Offline Brian

  • Newbie
  • *
  • Posts: 4
IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« on: June 14, 2012, 02:36:10 pm »
Hi there, I've been using Keyshot 2.3.2 on my iMac for a bit under Lion OS. It's been working fine with 2011 files and also some smaller 2012 files.
Recently a client has asked for a rendering of a large assembly from Solidworks 2012, they have supplied IGES and STEP 203 and 214. Every time I try and import the file it just comes up with an error:

"The imported geometry could not be interpreted..."

Can anyone help or offer an advice on this which doesn't end in buying a PC and buying another version of KS for windows!  ;)

Offline KeyShot

  • Administrator
  • Hero Member
  • *****
  • Posts: 1112
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #1 on: June 15, 2012, 12:03:13 am »
You may be using the old step importer. Try to click on advanced in the import menu, and uncheck the old importer to avoid this issue.

Offline KeyShot

  • Administrator
  • Hero Member
  • *****
  • Posts: 1112
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #2 on: June 15, 2012, 12:06:38 am »
Also, you could download 3.2 which has several updates and improvements to the step & iges importers.
They are quite a bit faster as well.

Offline Brian

  • Newbie
  • *
  • Posts: 4
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #3 on: June 18, 2012, 02:12:30 pm »
I've tried importing but without using "use old importers" being checked. This fails immediately, and states... "Failed reading....(file name)"

It can't just be me who's experiencing this? Also, I know the files work as I asked my client to open them and check prior to sending them just in case it was an error their side.

Any other suggestions?

guest84672

  • Guest
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #4 on: June 18, 2012, 02:31:04 pm »
Can you share the file? Send to support@luxion.com.

Offline Brian

  • Newbie
  • *
  • Posts: 4
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #5 on: June 18, 2012, 02:49:25 pm »
I would but they are currently around 300mb big!

guest84672

  • Guest
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #6 on: June 18, 2012, 03:06:39 pm »
Send it to us via keyshot.wetransfer.com.

Offline Brian

  • Newbie
  • *
  • Posts: 4
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #7 on: June 19, 2012, 03:23:16 am »
Hi there,

Files have been sent as requested! :)

guest84672

  • Guest
Re: IGES and STEP from Solidworks 2012 with KS 2.3.2 - MAC
« Reply #8 on: June 19, 2012, 03:58:49 pm »
We will look at it here shortly.