Author Topic: Bug: information window not readable  (Read 3199 times)

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Offline tamas

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Bug: information window not readable
« on: May 29, 2012, 03:32:30 am »
I cannot read informations. After typing "H".

guest84672

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Re: Bug: information window not readable
« Reply #1 on: May 29, 2012, 06:28:19 am »
We are looking into this. Are you using an external monitor?

Offline Bruno F

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Re: Bug: information window not readable
« Reply #2 on: May 29, 2012, 11:16:58 am »
Does this also happen when you Toggle Pause (Shift + P)?  If so, you will want to install the latest OpenGL version and/or install the latest graphics card driver for your computer.  As stated in the requirements, Keyshot supports OpenGL 2.x and up.
« Last Edit: May 29, 2012, 11:18:34 am by Bruno F »

Offline tamas

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Re: Bug: information window not readable
« Reply #3 on: May 29, 2012, 01:50:55 pm »
This problem has started after the update for Keyshot 3.2 (from 3.1).
We use Nvidia cards with Windows XP 64bit. (same problem at home and in the office)

Offline PhilippeV8

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Re: Bug: information window not readable
« Reply #4 on: September 04, 2012, 06:29:10 am »
No fix for this yet ?  Got the same problem.  It also shows on the "Pause" message that comes on when you pauze the program.

Offline KeyShot

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Re: Bug: information window not readable
« Reply #5 on: September 04, 2012, 02:22:21 pm »
Can you uncheck the graphics effects option in preferences (under advanced) and see if that helps?

Offline PhilippeV8

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Re: Bug: information window not readable
« Reply #6 on: September 04, 2012, 11:01:01 pm »
Nope .. doesn't help .. even after rebooting KS.