Hello.
I am an ex-hypershot user and I just started with Keyshot and I can not seem to get the scroll wheel to work when I want to zoom in/out.
So far I have bought 2 different mice as I originally thought this was the problem. It still will not zoom correctly.
The only way I can use the wheel is to very quickly rotate it. This will work about 50% of the time. The problem when it does work is that I do not have control over how the model is positioned as it will zoom out of the frame.
I also have a problem of sometimes when I turn the model, only a small portion of the screen appears to move. This is usually a square section about one-eight of the screen. The only thing I can do when this happens is to wait for about 10-15 seconds for the rest of it to “catch up†or minimize and maximize the screen.
This is a brand new system. No other problem with video or performance on any other programs.
Any ideas as to how I may correct these issues please?
Thank you.
AMD quad core
Win 7
Nvidia GeForce GTS 250, 1 gig RAM