Author Topic: Keyshot Viewer showing blank screen  (Read 630 times)

0 Members and 1 Guest are viewing this topic.

Offline nirmall

  • Newbie
  • *
  • Posts: 5
Keyshot Viewer showing blank screen
« on: August 26, 2019, 05:57:12 am »
Hi, i have received a keyshot file from my designer, he has asked me to open it in keyshot viewer.

I download the viewer and opened the file, but it shows a blank screen,can anyone help me with this.

Regards
« Last Edit: September 11, 2019, 01:30:04 pm by Bruno F »

Offline Bruno F

  • KeyShot Support
  • Full Member
  • *****
  • Posts: 169
Re: Keyshot Viewer showing blank screen
« Reply #1 on: August 27, 2019, 09:18:57 am »
Hello Nirmall,

Thank you for posting this topic. To better assist you, I'll need to gather additional information:

1. What is the file extension of the file that you are attempting to open in KeyShot Viewer?
2. Which version of the KeyShot Viewer do you have?