Author Topic: Materials locked:  (Read 1293 times)

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guest106410

  • Guest
Materials locked:
« on: April 22, 2019, 11:55:35 am »
Hi
I am a beginner with Keyshot 6 and would like to know why some materials have a lock icon next to their name and how to unlock them ?
Many thanks in advance for your answer(s)/help

guest106410

  • Guest
Re: Materials locked:
« Reply #1 on: April 23, 2019, 05:58:53 am »
Wow ! What's the use of this forum when you get read but not answered. Well, there goes nothing  ::)

Offline mattjgerard

Re: Materials locked:
« Reply #2 on: April 23, 2019, 08:37:13 am »
It might be because 6 is 2 versions removed from being current, and I know I don't have it installed anymore, so I can't answer for you. I would email [email protected] to get more direct support.

Online Eugen Fetsch

Re: Materials locked:
« Reply #3 on: April 23, 2019, 08:40:21 am »
Don't blame the users. Would it be possible that everybody who have read your post doesn't know the answer?

I use KS v.8.2 and don't know anything about locked materials. Maybe it has something to do with your license and it doesn't allow to use this materials?

Offline Ian Reymond

Re: Materials locked:
« Reply #4 on: April 24, 2019, 10:45:00 am »
Hello camomiles,

Thank you for your post.
It seems like you are experiencing difficulties with KeyShot. To better assist you, I'll need to gather additional information.

Computer make and specs:
  • Windows/Mac OS Version
  • Graphics Card Model
  • Processor Model[/]
Exact KeyShot Version (e.g. 8.2.80)
CAD Software and version or year (if applicable).
Step-by-Step instructions to re-create the issue you are seeing (if applicable).
  • Open KeyShot Scene
  • Go to Project, Camera and add a camera
  • etc...
Screenshot(s) showing the issue that you are seeing (if applicable).


Hi
I am a beginner with Keyshot 6 and would like to know why some materials have a lock icon next to their name and how to unlock them ?
Many thanks in advance for your answer(s)/help

Offline Ian Reymond

Re: Materials locked:
« Reply #5 on: May 02, 2019, 01:38:02 pm »
This topic has been locked due to inactivity. For help with a similar issue, please create a new thread.

Thank You,
Luxion Support Team