Author Topic: Materials locked:  (Read 204 times)

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guest106410

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Materials locked:
« on: April 22, 2019, 11:55:35 am »
Hi
I am a beginner with Keyshot 6 and would like to know why some materials have a lock icon next to their name and how to unlock them ?
Many thanks in advance for your answer(s)/help

guest106410

  • Guest
Re: Materials locked:
« Reply #1 on: April 23, 2019, 05:58:53 am »
Wow ! What's the use of this forum when you get read but not answered. Well, there goes nothing  ::)

Offline mattjgerard

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  • Posts: 1447
Re: Materials locked:
« Reply #2 on: April 23, 2019, 08:37:13 am »
It might be because 6 is 2 versions removed from being current, and I know I don't have it installed anymore, so I can't answer for you. I would email support@luxion.com to get more direct support.

Offline camomiles

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    • www.camomiles.de
Re: Materials locked:
« Reply #3 on: April 23, 2019, 08:40:21 am »
Don't blame the users. Would it be possible that everybody who have read your post doesn't know the answer?

I use KS v.8.2 and don't know anything about locked materials. Maybe it has something to do with your license and it doesn't allow to use this materials?

Offline Ian Reymond

  • KeyShot Support
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  • Posts: 52
Re: Materials locked:
« Reply #4 on: April 24, 2019, 10:45:00 am »
Hello camomiles,

Thank you for your post.
It seems like you are experiencing difficulties with KeyShot. To better assist you, I'll need to gather additional information.

Computer make and specs:
  • Windows/Mac OS Version
  • Graphics Card Model
  • Processor Model[/]
Exact KeyShot Version (e.g. 8.2.80)
CAD Software and version or year (if applicable).
Step-by-Step instructions to re-create the issue you are seeing (if applicable).
  • Open KeyShot Scene
  • Go to Project, Camera and add a camera
  • etc...
Screenshot(s) showing the issue that you are seeing (if applicable).


Hi
I am a beginner with Keyshot 6 and would like to know why some materials have a lock icon next to their name and how to unlock them ?
Many thanks in advance for your answer(s)/help

Offline Ian Reymond

  • KeyShot Support
  • Jr. Member
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  • Posts: 52
Re: Materials locked:
« Reply #5 on: May 02, 2019, 01:38:02 pm »
This topic has been locked due to inactivity. For help with a similar issue, please create a new thread.

Thank You,
Luxion Support Team