Author Topic: Plastic transparent problem  (Read 952 times)

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Offline kwaikeong1402

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Plastic transparent problem
« on: March 19, 2019, 07:11:05 pm »
Hello,
Pls help me check why did see plastic transparent got black? Is shadow issues or settings?

Thanks
Regards,
Len

Offline kwaikeong1402

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Re: Plastic transparent problem
« Reply #1 on: March 19, 2019, 07:18:58 pm »
If I set 1 and 2 you'll see that the whole thing is white

Offline kwaikeong1402

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Re: Plastic transparent problem
« Reply #2 on: March 20, 2019, 06:22:19 am »
No one to teach?

Offline Aneurismone

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Re: Plastic transparent problem
« Reply #3 on: March 20, 2019, 06:34:18 am »
What is your lighting mode? are you lighting the scene with only an hdri?

Offline kwaikeong1402

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Re: Plastic transparent problem
« Reply #4 on: March 20, 2019, 07:48:07 pm »
yes only an hdri

Offline designgestalt

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Re: Plastic transparent problem
« Reply #5 on: March 21, 2019, 07:39:06 am »
how about your Global Illumination settings?
can you send a screengrab on your  lighting settings?

Offline Ian Reymond

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Re: Plastic transparent problem
« Reply #6 on: March 21, 2019, 07:55:01 am »
Hello kwaikeong1402,

Thank you for your post.
May I ask which exact version of KeyShot are you using? You can find that by going to Help >> About....
May I also ask, which lighting preset you are using? You can find that by going to the Lighting tab in the Project window. Would you be able to send me a screenshot of that Lighting tab?

Hello,
Pls help me check why did see plastic transparent got black? Is shadow issues or settings?

Thanks
Regards,
Len

Offline Will Gibbons

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Re: Plastic transparent problem
« Reply #7 on: March 26, 2019, 02:51:52 pm »
I recommend you make sure you're in product lighting preset. You can do this by going to the lighting tab on the right-hand side of your screen. This will enable both Global Illumination and increase Ray Bounces which will help with this scenario.