Author Topic: Clicking "Send to Keyshot" Opens new instance  (Read 107 times)

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Offline Chris McSweyn

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Clicking "Send to Keyshot" Opens new instance
« on: February 05, 2019, 10:22:02 am »
When I have Keyshot and Solidworks open and I want to update the model with changes that I've made, when I click "Send to Keyshot" a new Keyshot instance opens. The original instance updates and the new one is just blank. If I close the new instance, sometimes it crashes Solidworks. I really miss the "Update " button instead of just "Send to"

Offline Eric Summers

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Re: Clicking "Send to Keyshot" Opens new instance
« Reply #1 on: February 05, 2019, 10:40:36 am »
What version of KeyShot and the plugin are you using? The newest version of the plugin (1.1) for KS 8 separated the "send" and "update" buttons. So if you're using KS 8, update the plugin and it should fix your problem.

Offline Chris McSweyn

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Re: Clicking "Send to Keyshot" Opens new instance
« Reply #2 on: February 05, 2019, 04:00:47 pm »
SOLVED
Not sure why but, both KS7 and KS8 Add-ins were running. Removed 7 and added 8 to my tool bar.
Thank you