Cannot connect to license server system

[Atlasaero]

I have this problem for several days, cannot use keyshot.

Status Message:

lmstat - Copyright (c) 1989-2017 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Thu 1/10/2019 14:46

Error getting status: Cannot connect to license server system. (-15,570:36 "Operation now in progress")

What can I do?

System
Platform / OS: MacOS Mojave 10.14.2
KeyShot version: Keyshot 8.1.61 Pro Floating / XR / Network Rendering

[Ian Reymond]

Hello Atlasaero,

Considering this post dates back to January I really hope this issue was fixed. If not, please perform a status inquiry on your server and send us your log file at [email protected]

How to find the Log File:

• Start the Luxion License Server
• Go to the Install License Tab
• Click License Folder, a folder will open
• Send us the LUXION.log file Located in that folder

Please let me know if you have any questions.

I have this problem for several days, cannot use keyshot.

Status Message:

lmstat - Copyright (c) 1989-2017 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Thu 1/10/2019 14:46

Error getting status: Cannot connect to license server system. (-15,570:36 "Operation now in progress")

What can I do?

System
Platform / OS: MacOS Mojave 10.14.2
KeyShot version: Keyshot 8.1.61 Pro Floating / XR / Network Rendering

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[Ian Reymond]

There have been no replies to this post for more than two weeks, therefore, it has been locked.
If you still need help please open a new post.

Post closed by Luxion Support Team