Author Topic: Black square bug!!!  (Read 814 times)

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Offline fa2020

Black square bug!!!
« on: October 13, 2018, 11:39:10 am »
In KS 8 when I use custom control, sometimes, the render ends with a dark square not processed. Something like a stick bucket which couldn't have processed. What is the solution?

Offline KeyShot

Re: Black square bug!!!
« Reply #1 on: October 13, 2018, 03:15:57 pm »
Can you share your scene with [email protected], so we can take a look?
Alternatively, we can set you up with the beta of KeyShot 8.1 next week to see if it resolves the issue you are seeing.

Offline fa2020

Re: Black square bug!!!
« Reply #2 on: October 14, 2018, 08:14:52 pm »
It isn't repeated in a scene. When I see that a square has not been processed, I re-render the same scene with the same settings and the next time it resolves. I mean it happens occasionally.