Author Topic: Cannot get transparent cap so I can view spray tip underneath  (Read 2619 times)

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Offline wayoutwestmultimedia

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I've been trying for the past hour to find a solution for this online and here in the forums with no success.  I have a spray bottle that has a clear cap over the spray pump.  I apply a  clear shiny plastic on the cap but then the pump turns black.  I saw a video that talked abut "detailed indirect illumination" but could not find it anywhere in Keyshot 7.

Thanks.

Offline Eric Summers

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #1 on: May 14, 2018, 08:32:24 am »
On your lighting tab, make sure Global Illumination is checked. Make sure you have enough bounces so there aren't any dark areas under the cap.

Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #2 on: May 15, 2018, 08:37:58 am »
Thanks Eric, tried that but still same result. Adjusted per your suggestions.  Not sure what to do.  As a quick fix I exported one image without the cap, then one of just the cap and I'm going to just photoshop it on the model. Not ideal, but does the job till I can figure it out.

Offline Eric Summers

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #3 on: May 15, 2018, 09:56:17 am »
Hmm, that's frustrating. Perhaps I should have led with asking if you've tried the Product lighting preset. I'm so accustomed to my custom lighting setup I completely forgot that 'Product' should do what you need. Also, in my previous post I meant to say make sure you have enough ray bounces.

Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #4 on: May 16, 2018, 03:38:03 pm »
Yeah I've adjusted the lighting to "product" and still black.  Now, I'm still relatively new to this whole 3D thing and keyshot but when you say rays do you mean in the actual model of the cap or a setting in keyshot?  I photoshop'd the image for now, but had to do several other renders of other products and now its becoming a pain.

Thanks!

Offline DMerz III

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #5 on: May 16, 2018, 04:25:44 pm »
Also related to the global illumination, how many INDIRECT ray bounces do you have? I think in order for GI to work properly, you need that set to at least 1. Might have to toggle the arrow down to see the setting.

Offline jhiker

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #6 on: May 17, 2018, 12:51:59 am »
Can you post the package  - or at least the cap and cover so that others might try to find a solution?

Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #7 on: May 17, 2018, 09:37:52 am »
Yes, I should have posted this to begin with.

Offline Finema

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #8 on: May 17, 2018, 10:27:18 am »
Hi
Check Global Illumination in your Soft textured White material :)


Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #9 on: May 17, 2018, 11:25:30 am »
Magic!!! That did it!! All this time I've been trying to edit the clear cap and not the nozzle itself. Thank you so much!!

Merci! Danke! Mahalo! Gracias!

Offline Eric Summers

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #10 on: May 17, 2018, 11:37:46 am »
Hi
Check Global Illumination in your Soft textured White material :)

I would've never guessed that. I could tell it had something to do with the material, but I don't use translucent materials much. I learned something too!  :)

Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #11 on: May 24, 2018, 11:55:29 am »
So I took the same model that worked and when I imported it into another scene it was gigantic, so I reduced the scale to match the other products and now the nozzle is back to black and no settings are changing it.  UGH!

Offline bdesign

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #12 on: May 24, 2018, 12:20:25 pm »
Were the Scene Units (Edit > Set Scene Units) the same for both scenes before importing the cap? Also, perhaps you may need to adjust the Translucency value.

Offline wayoutwestmultimedia

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Re: Cannot get transparent cap so I can view spray tip underneath
« Reply #13 on: May 24, 2018, 12:32:28 pm »
I'll have to check. Not sure what I did wrong but I've got about 20 products and I think they're all different sizes so sometimes when I import a finished product and I resize it the label stays small so I have to resize the labels. Kind of a pain.  I need to do more homework on making sure all the sizes are consistant across all my products.

I will definitely mess with translucency.