Author Topic: 7.2.135 Crashes On Brightness Adjust  (Read 940 times)

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Offline mcivank

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7.2.135 Crashes On Brightness Adjust
« on: February 28, 2018, 08:08:26 am »

I've been working on an interior scene with many different modeling sources. In the scene I had interior lights as well as HDR light coming through a window. I had assigned an image as both the HDR and as the background.

In the attached KSP if you adjust the environment brightness KeyShot should crash immediately. I deleted almost all the geometry for file size. I was able to replicate this on 2 Win10 machines.

Edit: I noticed my custom lighting preset gets deleted when I reopen the file also.

« Last Edit: March 02, 2018, 08:04:11 am by mcivank »

Offline redronyuvraj

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Re: 7.2.135 Crashes On Brightness Adjust
« Reply #1 on: March 20, 2018, 11:25:05 pm »
hi !
Try to save background image to a different format like PNG or open the image in photoshop & re-save as the same format in JPG or JPEG.

Offline mattjgerard

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Re: 7.2.135 Crashes On Brightness Adjust
« Reply #2 on: March 21, 2018, 05:57:17 am »
I've had to do this as well, not from a crashing standpoint, but the old program we used always used targa files, and for some reason KS doesn't like those, so I have to convert to PNG and everything is happy.