Author Topic: Label is not shown under water material  (Read 3183 times)

0 Members and 1 Guest are viewing this topic.

Offline ethanlucas1013

  • Newbie
  • *
  • Posts: 8
Label is not shown under water material
« on: May 26, 2017, 09:39:18 am »
I’m trying to render a photo with iPhone dropped in the water. The iPhone screen label is from a PNG file (tried JPEG too). However, once the water material is applied, the label will not be visible. If I use glass instead of water, the label will be visible.

I do notice the water can magnify the iPhone model and I tried to play with the material settings but nothing can bring the label back from being invisible.

 Is there anything special with the water material or am I missing anything?

Any suggestions will be greatly appreciated!

guest84672

  • Guest
Re: Label is not shown under water material
« Reply #1 on: May 26, 2017, 10:47:44 am »
Have you checked you settings in the lighting tab? Make sure "Global illumination and "Caustics" are enabled.

Offline ethanlucas1013

  • Newbie
  • *
  • Posts: 8
Re: Label is not shown under water material
« Reply #2 on: May 26, 2017, 10:51:28 am »
Thank you! I just tried and label is still not showing up.

guest84672

  • Guest
Re: Label is not shown under water material
« Reply #3 on: May 26, 2017, 11:13:18 am »
Hmm - we will look into it. It looks correct in KeyShot 7 Beta. You may need to use Glass for the time being.

BTW - what kind of license are you using? I can't seem to find any activations under your name.

Thanks!

Offline ieatfish

  • Newbie
  • *
  • Posts: 39
Re: Label is not shown under water material
« Reply #4 on: May 26, 2017, 11:13:46 am »
Have you tried turning up the Ray Bounces?

guest84672

  • Guest
Re: Label is not shown under water material
« Reply #5 on: May 26, 2017, 11:24:59 am »
That won't do it. It looks like a bug in 6. Use Glass and check "double-sided", and set the IOR to 1.33.

Offline MWo

  • Hero Member
  • *****
  • Posts: 875
  • Senior Technical Consultant @ INNEO (Germany)
    • german KeyShot page from INNEO Solutions
Re: Label is not shown under water material
« Reply #6 on: May 26, 2017, 10:45:22 pm »
I think increasing the indirect bouncing to 1 should fix this.

Offline DMerz III

  • KeyShot Beta
  • Hero Member
  • *****
  • Posts: 825
  • David Merz the Third
    • MerzTheThird
Re: Label is not shown under water material
« Reply #7 on: June 26, 2017, 01:52:36 pm »
Labels on inside of a transparent material will not work with caustics turned on, I was on another thread with Dries and he mentioned this is something that has been fixed in 7.