Author Topic: Cannot open sketchup models with Keyshot demo  (Read 14899 times)

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Offline niklassc

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Cannot open sketchup models with Keyshot demo
« on: November 04, 2010, 12:21:36 pm »
Hi, first of all, I'm new to the art of 3D-modeling and really impressed by the Keyshot software. I really want to learn how to make these cool 3D-renderings that I've seen on this site

But I cannot open my own models that I've done i Sketchup. They are very simple... just a cylinder so i can try render it in different ways in keyshot. I've tried with Sketchup 8 and 7. And even tried to save as a Sketchup 6-file. But is still doesn't work. What can I do to fix this?

the import program crashes and then it says "KeyShot discovered an error when importing this geometry.
I have a MAC and the latest demo of Keyshot (2.1.25)

I'd really appriciate some help!

guest84672

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Re: Cannot open sketchup models with Keyshot demo
« Reply #1 on: November 04, 2010, 09:51:56 pm »
Can you check and see if you have x11 installed?

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #2 on: November 05, 2010, 01:13:53 am »
Yes it seems so. How does it affect Keyshot?

Offline Admin

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Re: Cannot open sketchup models with Keyshot demo
« Reply #3 on: November 05, 2010, 01:56:07 am »
Is it SketchUp v8?
This will be supported in v2.2 coming out by the end of November.

Thanks,

Claus

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #4 on: November 05, 2010, 07:15:47 am »
No it's sketchup v7 as well.  ???


After my first post i tried to export some random cubes from AutoCad (for Mac)  and I got the same message. "KeyShot discovered an error when importing this geometry"

guest84672

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Re: Cannot open sketchup models with Keyshot demo
« Reply #5 on: November 07, 2010, 07:34:26 am »
Can you post an example?

If x11 isn't installed the importers won't work.

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #6 on: November 08, 2010, 06:51:58 am »
Sure, I'll fix it when I get home later today.
Do you want the model, crashreport or screenshot?


What's even more strange is that i can download & import Sketchup-models from googles 3D-warehouse without problems. But it doesnt work when i try with my own models

It works if I export them to .obj-files though


I have also tried to reinstall the program without result

guest84672

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Re: Cannot open sketchup models with Keyshot demo
« Reply #7 on: November 08, 2010, 08:13:09 am »
That is odd. Are they big?

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #8 on: November 08, 2010, 08:31:50 am »
Not at all, it's a few very basic cubes and pyramids just for trying keyshot out. The models i downloaded from google are more complicated - and they work without problem

guest84672

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Re: Cannot open sketchup models with Keyshot demo
« Reply #9 on: November 08, 2010, 08:49:45 am »
What version of SketchUp are you using?

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #10 on: November 08, 2010, 08:54:24 am »
Right now it's SketchUp 8 PRO


But I've tried Sketchup v7 (not PRO) on my computer also. And even tried to export the geometry to version 6 of Sketchup. Still doesn't work

Offline JeffM

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Re: Cannot open sketchup models with Keyshot demo
« Reply #11 on: November 08, 2010, 12:32:57 pm »
Please post the sketchup file or send to [email protected] and we'll take a look.

Offline niklassc

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Re: Cannot open sketchup models with Keyshot demo
« Reply #12 on: November 08, 2010, 01:20:53 pm »
Hm, now I noticed that it works after I upgraded to SketchUp 8 PRO (and saving as SUv7).
Strange.


Opening files from AutoCad still does not work though. Is the .dwg-format only available for PC at the moment? (my autocad-models works for my friend who has PC, but not on my mac)



Anyway, thanks alot for your help  :)

guest84672

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Re: Cannot open sketchup models with Keyshot demo
« Reply #13 on: November 08, 2010, 01:25:38 pm »
The dxf/dwg format is supported on both PC and Mac, but still in beta.