Recent Posts

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1
Amazing Shots / iPhone X
« Last post by Ananth Narayan on Today at 05:55:34 pm »
Hello, beautiful renders are here with high resolution. iPhone X, with photoshop.
2
Bugs and crashes / Re: Out of memory error with large image texture
« Last post by Ryan Day on Today at 04:31:26 pm »
Hello Ryan,

Thank you for submitting your question.

The issue you are seeing can be caused by an insufficient Render output window memory limit.

How to fix it:

1. Open KeyShot
2. Go to Edit/KeyShot > Preferences > Advanced
3. Set the “Render output window memory limit” to 8 MB.
4. Click “Save Changes” and re-start KeyShot

Hey Bruno, thanks for the response! Currently it's set to 256MB; would it be better to reduce it to 8? Out of curiosity's sake, what exactly is this function?

I was able to work around the issue by removing some detail from the graphic (removed some dead space and erased some of the graphic that would have just been on the back out of view) and was able to get it to load for this project, but figuring out some issues would be great for future projects! :)
3
Bugs and crashes / Re: Out of memory error with large image texture
« Last post by Bruno F on Today at 04:27:22 pm »
Hello Ryan,

Thank you for submitting your question.

The issue you are seeing can be caused by an insufficient Render output window memory limit.

How to fix it:

1. Open KeyShot
2. Go to Edit/KeyShot > Preferences > Advanced
3. Set the “Render output window memory limit” to 8 MB.
4. Click “Save Changes” and re-start KeyShot

4
Hello Erich,

Thank you for posting this topic. A few months back we received similar reports. Please follow this link for instructions on how to fix this issue: https://www.keyshot.com/forum/index.php?topic=24328.msg102154#msg102154
5
Bugs and crashes / Re: pivot bug
« Last post by Bruno F on Today at 04:08:37 pm »
Hello andy.engelkeimer,

Thank you for your feedback. I'll be sure to forward it to the right department.
6
Amazing Shots / Re: BMW
« Last post by SebasDesign on Today at 03:54:02 pm »
I agree, I think it would look better with the glass material for the windows.
Also you could try and add some snow on the tires for that bit of extra realism
7
Wow all of these are incredible!
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Amazing Shots / Re: Original Watch
« Last post by SebasDesign on Today at 03:49:37 pm »
Thanks guys!
9
Hello,

Thank you for posting this topic.  Currently, there is a known issue with eyedropper on secondary monitors (the monitor on which KeyShot's main window isn't). In this instance, we recommend using the color picker on the primary monitor (the monitor on which KeyShot's main window is currently begin displayed).

If you are experiencing issues with the color picker on a single minor setup, then please check that your graphics drivers are all up to date (integrated and dedicated). You can also set your AMD/Nvidia card as the "preferred graphics processor" for KeyShot.

Set Preferred GPU (AMD):
t=279s

Set Preferred GPU (Nvidia):
10
Hi guys,

Ever since upgrading to KS 8 Pro (8.2.80) and then migrating over some custom studio environments I made from KS 7...a couple studio environment preview icons are not visible.  Image attached.

Macbook Pro 2014
Mojave 10.14.5

Any ideas on how to fix this?

Thx!
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