KeyShot Forum

Support => General Support => Topic started by: menkei on December 04, 2014, 01:37:42 pm

Title: KS 5.1 Multiple issues
Post by: menkei on December 04, 2014, 01:37:42 pm
I've been having a few issues with 5.X that I never had with 4.X.  When rendering an image in perspective mode, the image is actually rendered in the Ortho position. Basically, when in perspective mode what you see is not what you get...(if you highlight the model in the scene), the outline will show the Ortho position and that's where the model will render, (see attached).
The other problem is with trying to save materials...90% of the time the material won't save and the PC locks up, at that point you need to restart Keyshot.
Any clues as to what is going on and how to fix it?

Thanks,
Mike


Running Keyshot version 5.1.57
WINDOWS 8.1
HP AMD A8-5500 3.2Ghz
RADEON GRAPHICS
32 Gb RAM



Title: Re: KS 5.1 Multiple issues
Post by: thomasteger on December 04, 2014, 03:44:01 pm
Very strange. We will look into this.
Title: Re: KS 5.1 Multiple issues
Post by: thomasteger on December 05, 2014, 06:52:04 am
We identified the issue with regards to material saving. It has been fixed for the next update.

We are still looking into the camera issue.