KeyShot Forum

Technical discussions => General discussion => Topic started by: kh on June 26, 2010, 11:39:40 am

Title: Cannot save..(Keyshot2)
Post by: kh on June 26, 2010, 11:39:40 am
I noticed that my bip files of these several days was not saved!
..OK, now I have the presence of mind to post this issue.

Why did not I notice it at all?
To my surprise, even a warning or error message is not displayed at all when save or save as.
When exit, Keyshot asks "Save or Discard or Cancel", I select "Save" of course, but there is the bip file nowhere.
Nobody will notice it.

Perhaps this is the issue about 2 byte character, too.
If all the path of the destination are only the alphabets, it goes well.
Usually I save it in the folder of the desktop, but 2 byte character is included in there in the specifications of

Japanese OS.
(Keyshot1.9 goes well.)

Keyshot is excellent software for me even if there is such a bug.
I hope in the next update.
Title: Re: Cannot save..(Keyshot2)
Post by: guest84672 on June 28, 2010, 03:21:56 pm
Ok - We will have this checked out. Can you also send an e-mail to [email protected]?

Thanks,
Thomas