KeyShot Forum

Support => General Support => Topic started by: swashbuckler on July 17, 2012, 04:34:10 am

Title: KS 3.2.36 Freezing on Startup
Post by: swashbuckler on July 17, 2012, 04:34:10 am
Hello,

I am unable to start KeyShot up, it gives me this frozen screen.

I uninstalled the software, then reinstalled it using the most current version. It still gives me the same problem, and I cannot use the software at all. My only option is to stop the process, then restart the computer (sometimes works).

Any ideas?
Title: Re: KS 3.2.36 Freezing on Startup
Post by: Rex on July 17, 2012, 11:28:01 am
Swashbuckler,

Can you please submit a ticket to http://keyshot.com/help/

Thanks