KeyShot Forum

Technical discussions => Materials => Topic started by: kwaikeong1402 on March 19, 2019, 07:11:05 pm

Title: Plastic transparent problem
Post by: kwaikeong1402 on March 19, 2019, 07:11:05 pm
Hello,
Pls help me check why did see plastic transparent got black? Is shadow issues or settings?

Thanks
Regards,
Len
Title: Re: Plastic transparent problem
Post by: kwaikeong1402 on March 19, 2019, 07:18:58 pm
If I set 1 and 2 you'll see that the whole thing is white
Title: Re: Plastic transparent problem
Post by: kwaikeong1402 on March 20, 2019, 06:22:19 am
No one to teach?
Title: Re: Plastic transparent problem
Post by: Aneurismone on March 20, 2019, 06:34:18 am
What is your lighting mode? are you lighting the scene with only an hdri?
Title: Re: Plastic transparent problem
Post by: kwaikeong1402 on March 20, 2019, 07:48:07 pm
yes only an hdri
Title: Re: Plastic transparent problem
Post by: designgestalt on March 21, 2019, 07:39:06 am
how about your Global Illumination settings?
can you send a screengrab on your  lighting settings?
Title: Re: Plastic transparent problem
Post by: Ian Reymond on March 21, 2019, 07:55:01 am
Hello kwaikeong1402,

Thank you for your post.
May I ask which exact version of KeyShot are you using? You can find that by going to Help >> About....
May I also ask, which lighting preset you are using? You can find that by going to the Lighting tab in the Project window. Would you be able to send me a screenshot of that Lighting tab?

Hello,
Pls help me check why did see plastic transparent got black? Is shadow issues or settings?

Thanks
Regards,
Len
Title: Re: Plastic transparent problem
Post by: Will Gibbons on March 26, 2019, 02:51:52 pm
I recommend you make sure you're in product lighting preset. You can do this by going to the lighting tab on the right-hand side of your screen. This will enable both Global Illumination and increase Ray Bounces which will help with this scenario.